Special Resources
» Checklists & Audits:
» Business & Finance
Checklists and tools for general business and finance. Includes checklists that are currently in use as well as checklist guides to assist businesses with labor laws, financial internal audits, company performance, building lighting assessments and more.
General Business » Customer Relations
Effective customer relations, complaint handling, customer satisfaction
Evaluate your company for its strengths and weaknesses in promoting customer satisfaction
General Business » Management
Business management tips, strategic planning, scenario planning, etc.
General Business » Nonprofits
Management of nonprofits, risk management, insurance, issues
NCCS provides data on nonprofit organization activities
General Business » RFP
How to write and respond to a Request for Proposal (RFP)
General Business » Small Business
Guides, handbooks, tools, forms, software, etc. for small business
Human Resources » Policies
Ready-to-use sample letters, contracts, forms, policies, checklists
A variety of business templates: sample letters, contracts, forms, policies and checklists
Human Resources » Terminations
Employee termination issues.
A true/false checklist to assist with termination decision-making
Legal » Forms
Large number of resources for fill-in-the-blank legal forms and contracts
Legal » Internet Law
Case developments, articles, resources related to internet technology
Managing the Legal Risks of E-Commerce: Practical Legal Strategies
Security » Site Security
Facility physical and electronic controls - shrinkage in retail
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