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The Business Library


- UpdatedBusiness Management / Best Business Practices : Benchmarking and best practices for different corporate departments.
Best practices and key metrics to core functions within the finance function. Solutions for more than 2,000 best practices in manufacturing. Credit & accounts receivable benchmarks. Software on best practices in manufacturing. Articles, white papers and resources on benchmarking.


- UpdatedBusiness Management / Quality Management : Total Quality Management tools, resources, guides
Principles and practices of Total Quality Management. TQM case studies. Tools and techniques. Reengineering for productivity and quality. Full text of a quality control manual.


- UpdatedEnvironmental Protection / ISO 14000 : ISO 14000 standards on environmental management
ISO 14000 overviews, articles, discussion lists, organizations, and other resources. Guidance on establishing ISO 14000. British Standard 7750 (BS7750) specification for an environmental management system. EMAS: European Eco Management & Audit Scheme.


- UpdatedInsurance / Product Insurance : Product liability, product assurance manual, consumer product safety
FTC's Bureau of Consumer Information on product safety in the United States. Full text of a product assurance manual.


- UpdatedProfessional Societies / Quality Societies : Associations, non-profits, institutes concerned with quality issues
Organizations dedicated to quality & benchmarking. Benchmarking Exchange. American Society for Quality Control. American Productivity & Quality Center.





The Safety Library


- UpdatedEnvironmental Safety / ISO 14000 : Overviews of ISO 14000 standards on environmental management
Guidance on establishing ISO 14000. ISO 14000 overviews, articles, discussion lists, organizations, and other resources. British Standard 7750 (BS7750) specification for an environmental management system. EMAS: European Eco Management & Audit Scheme.


- UpdatedSafety Programs / ISO 9000 : Info on development, content & application of ISO 9000 standards to quality mgt
Answers to the most commonly asked questions on quality; quality systems; the content, application and revision of the ISO 9000 standards; quality system approval/registration, etc. Search a database for North American ISO 9000 and QS-9000 registered companies - nearly 27,000 entries. Example quality system documentation.




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